We're Michelle Litsey and Scott Young—a husband-and-wife team who believe every interaction is an opportunity to make someone feel valued, appreciated, and cared about.
Our experience spans freight logistics, business management, leadership and writing. Different fields, one belief: relationships matter more than transactions.
Our mission is to provide customers and carriers with a level of service they rarely experience: straightforward communication, honesty, hard work, and genuine gratitude. We want everyone who works with us to feel respected, appreciated, and cared about.
We believe lasting change begins with the way we treat the person in front of us—whether they're trusting us with a shipment, partnering with us as a carrier, or asking for guidance.
Great service isn't a slogan. It's a series of everyday choices, especially when things get difficult.
Honest updates, plain answers, and conversations that don't leave people guessing.
Following through on commitments and being upfront when circumstances change.
Giving the details, the challenges, and the people involved our attention.
Recognizing that trust is earned, and never taking a relationship for granted.
We want to build the kinds of relationships that last beyond a single load, meeting, or project. Our approach is simple: listen carefully, communicate directly, put in the work, and remember the people who make every success possible.
On the freight side, we operate as an agency of Sureway Transportation, while our own website serves as a place to get to know the people and values behind Litsey & Young.
“We want everyone who works with us to feel valued, appreciated, and cared about.”
Whether you're a shipper, a carrier, a business owner, or a reader, we'd welcome the opportunity to connect.