01 / STRAIGHT ANSWERS
We'll tell you where things stand.
We aim to communicate clearly, share the information we have, and say when we're still working on an answer.
01 / Freight services · Litsey & Young
Freight moves.Relationships last.
Transportation coordination built around clear communication, attention to detail, and the belief that strong shipper and carrier relationships make a difference.
Personal attention · Practical solutions · Long-term partnerships
02 / How we are different
We want you to feel the difference.
On every conversation. Every load.
Our mission is to give our customers and carriers the kind of service they rarely experience: direct, honest communication, dedicated hard work, and genuine gratitude. Whether we're coordinating your freight or talking through a challenge, we want you to feel valued, appreciated, and cared about.
OUR MISSION
Serve people, not just shipments.
We aim to deliver exceptional service through clear expectations, honest answers, consistent effort, and sincere appreciation for the people who place their trust in us.
OUR VISION
Change the world, one relationship at a time.
We want to help set a higher standard for relationships in freight brokerage, one shipper, one carrier, and one conversation at a time.
Straightforward communicationHonestyHard workGratitude
03 / Our promise to you
The difference is in what we do.
We believe respect is demonstrated through action, not slogans. These are the standards we work to bring to every shipper and carrier relationship.
02 / OWNERSHIP
We'll stay engaged when things get difficult.
Transportation isn't always predictable. When challenges arise, our commitment is to communicate, work on solutions, and follow through.
03 / RESPECT
Your time and trust matter.
Shippers, dispatchers, and drivers deserve courtesy, realistic expectations, and an opportunity to be heard.
04 / GRATITUDE
We won't take your business for granted.
We appreciate the people who choose to work with us, whether it's a first conversation or a relationship built over many loads.
04 / Meet the people behind the business
Meet Michelle & Scott.
Litsey & Young is a husband-and-wife business built around a simple conviction: how you treat people matters. We bring personal attention to freight conversations because we know that every shipment affects real businesses and real people.
Our goal is not simply to book the next load. It's to earn the kind of trust that makes people want to work together again.
Our story ↗
05 / Our approach
Experience in every conversation.
Care in every detail.
We work to understand what matters most to each shipper, from pickup requirements and delivery expectations to communication preferences and long-term lane planning.
01 / COMMUNICATION
Stay informed.
Clear expectations, proactive follow-up, and an accessible point of contact throughout the process.
02 / RELATIONSHIPS
Build familiarity.
We value repeat business and lasting carrier connections over one-time transactions.
03 / EXECUTION
Respect the details.
Thoughtful coordination of equipment, appointment requirements, timing, and shipment needs.
06 / Freight conversations
Solutions that start by listening.
From agricultural products and refrigerated freight to standard truckload shipments, we begin by understanding the load—not by forcing it into a template. Equipment and service options are reviewed for each opportunity.
Refrigerated freightTemperature-sensitive shipments
Dry vanGeneral truckload requirements
Specialized needsDiscuss equipment and handling
“A freight relationship should grow stronger with every load.”Our working philosophy
07 / Our brokerage relationship
Independent attention. Established support.
Litsey & Young works as an agency of Sureway Transportation Company. Formal carrier onboarding and registration are conducted through Sureway, rather than this website. Carrier requirements and eligibility are governed by Sureway’s processes.
Carriers: use Sureway’s official page for registration information and next steps.
08 / Let's connect
Let's talk about your next shipment.
Tell us about your freight needs and let's explore whether we're the right fit for your business.
Contact details and an inquiry form will be added before the site goes live.
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