02 / Business management consulting

Real-world experience.Practical business insight.

Business consulting that helps leaders see beyond their own perspective, lead with empathy, and make thoughtful decisions. Grounded in decades of experience in leadership, operations, sales, and growth.

L&YLEADERSHIP / STRATEGY / OPERATIONS
01 / Areas of focus

Business challenges deserve
more than generic answers.

Our services combine perspective-centered leadership development with training, speaking, recruiting and hiring guidance, sales development, and hands-on business management consulting. The focus is on understanding your business, your people, and your goals.

01 / LEADERSHIP

Leadership & management

Explore team communication, decision-making, accountability, and practical ways to support the people doing the work.

02 / OPERATIONS

Operations & processes

Identify friction, clarify responsibilities, and discuss opportunities to make day-to-day work more efficient.

03 / BUSINESS DEVELOPMENT

Sales & relationships

Strengthen your approach to customer service, prospecting, retention, and long-term partnerships.

04 / DIRECTION

Business strategy & growth

Think through priorities, opportunities, and the practical steps that support responsible growth.

02 / Consulting services & programs

Practical skills. Stronger leaders.
Better business decisions.

Perspective-centered leadership development is one part of what we offer. We also provide hands-on training, workshops, speaking engagements, talent selection support, and management consulting tailored to the needs of each organization.

01 / DEVELOPMENT

Leadership workshops

Interactive sessions focused on communication, accountability, empathy, decision-making, team development, and navigating difficult conversations.

02 / EVENTS

Leadership speaking engagements

Thought-provoking talks designed to help leaders examine assumptions, understand different perspectives, and inspire more compassionate leadership.

03 / HIRING

Recruiting & hiring training

Learn how to attract, interview, evaluate, and select strong candidates using a structured process that fits your organization and the role.

04 / GROWTH

Sales training

Coaching and training in prospecting, consultative conversations, relationship building, effective follow-up, and practical sales management fundamentals.

05 / OPERATIONS

Management consulting

Practical guidance across leadership, business strategy, team processes, operations, performance conversations, and business development.

03 / Hiring experience

Great teams begin with great hiring decisions.

Scott has interviewed and hired people since 2000, and estimates that he has hired more than 1,000 people over the course of his career. That hands-on experience shapes a practical approach to helping leaders make thoughtful, consistent hiring decisions.

25+Years of hiring experience
1,000+People hired (estimated)
Personalized hiring development package

Build a process your leaders can use.

Our recruiting and hiring training package is designed to give leaders practical tools for a specific open role.

  • Training on finding, interviewing, and evaluating candidates
  • A personalized, score-based interview guide
  • Job posting materials tailored to the position
  • A position-specific job description

Scope and deliverables are customized during the initial consultation.

Discuss a hiring project ↗
02 / Perspective changes leadership

See the situation differently.
Lead people differently.

A central part of our approach is helping leaders make a paradigm shift: moving beyond their first interpretation to see a challenge through another person's eyes, or discover a new perspective of their own.

When leaders learn to walk in someone else's shoes, empathy becomes more than a good intention. It changes how they listen, communicate, respond to conflict, and make decisions that affect people.

Explore a different perspective ↗
THE HUMAN SIDE OF LEADERSHIP
01
Question the assumption.

Notice the beliefs shaping your first reaction.

02
See another point of view.

Understand what someone else might be experiencing.

03
Lead with compassion.

Choose a more thoughtful response grounded in empathy and accountability.

03 / The Litsey & Young difference

People first.
Always.

Straightforward communication, honesty, hard work, and gratitude are not just freight values. They shape how we approach every professional relationship.

Listen before recommending.

Understand the situation rather than assume every business needs the same solution.

Communicate clearly.

Offer candid conversations about challenges, options, and next steps.

Respect the people behind the business.

Make every conversation worthwhile, regardless of company size.

“Change the world, one relationship at a time.”
04 / How we begin

A conversation before a proposal.

Your first consultation is free. We’ll listen to your goals and challenges, discuss how a different perspective might help, and explore whether working together makes sense. No obligation to proceed.

01 / CONNECT

Tell us your goals.

Start with the business challenge or opportunity you're considering.

02 / EXPLORE

Understand the context.

Discuss priorities, stakeholders, and what success would look like.

03 / DECIDE

Agree on next steps.

If there's a fit, discuss a suitable scope and approach together.

Coming soon / Technology solutions

Something new is on the horizon.
Technology built around your business.

We’re exploring future technology services designed to help organizations simplify workflows, strengthen their digital presence, and solve practical business challenges.

Our vision is to combine firsthand business-management experience with developing software skills to create technology that serves people and the way they work.

These services are in development and are not currently available for client engagements.

Website developmentThoughtful digital experiences for businesses
Application developmentTools shaped around user and business needs
Custom software developmentPurpose-built solutions for operational challenges
05 / Start a conversation

Start with a free consultation.

Let’s talk about your business, your people, and the challenges you’re facing. This initial conversation is complimentary and gives us both an opportunity to decide whether we’re a good fit.

A way to request your free consultation, including contact details or an inquiry form, will be added before launch.